Routine Aftercare of your Installation.

Your windows and doors have been designed , assembled & fitted to a standard virtually free of maintenance.

However, they will still need to be looked after and some TLC would not go amiss.

By following the simple instructions below your installation should remain as good as new throughout it's life.

Frames

• Clean your aluminium or UPVC frames with warm soapy water at least twice a year depending on your area. In locations exposed to salt sea spray, cleaning should be performed at least four times a year.

• Do not use abrasive cleaners or abrasive liquids under any circumstances.

• The framework of your windows and doors are covered by the Companies ten year guarantee, subject to following the above routine maintenance.

• If work is to be carried out on outside walls, make sure that any materials used do not come into contact with your windows or doors, as they could have a damaging effect.

• At all times, especially when redecorating, you should be careful not to damage the waterproof mastic seals.

• A non-solvent touch-up paint is recommended to touch up any small chips or marks on the paint finish of any of your products.

Patio Doors

• Tracks should be wiped clean, removing any grime and debris, for smooth running.

• Drainage channels should be kept free and clear of blockages.

Moving Parts

• All moving parts i.e. handles, hinges, locking mechanisms, letter plate springs, striking plates and tandem wheels on patio doors should be lubricated with AC90 spray or penetrating oil.

• Locks and cylinders are best treated with graphite powder.

• Most Company's guarantees will cover these items for a period of one year from the date of installation but with regular maintenance should remain in good condition for many years.

Window Vents

NEVER USE FORCE.

• If window vents are left open for long periods it is usual for dirt to build up on the stays, which may restrict the smooth operation of the vents. If this happens, remove the dirt and free the action with AC90 spray or penetrating oil. Do not use force.

• When window vents are being opened or closed use an even push or pull . If you have two handles fitted, then use both handles together to prevent damage to the friction stays.

• If your stays or hinges bend or snap as a result of force or mis-use then the Company's guarantee will become void.

Secondary Glazing

• The tracks of sliding panels should be kept clean using a soft cloth and lubricated with silicone polish.

Condensation

• Condensation is a natural phenomenon and is not caused by double glazing.

• Double Glazing does reduce condensation by acting as a heat barrier and providing an inner pane which is considerably closer to room temperature than the outer pane.

• Condensation is naturally reduced by ventilation, however, most buildings nowadays are designed to eliminate draughts and do not have the natural ventilation that some older houses have.

• With the introduction of double glazing, draught proofing, loft insulation and cavity wall insulation, houses are now becoming completely sealed and thus increases the likelihood of your home becoming a moisture trap.

• Condensation can only be reduced with effective temperature control by way of heating and ventilation.

• In modern homes, condensation is usually caused by insufficient ventilation. If all rooms in your house are heated normally, a reduction in condensation can usually be made with additional or controlled ventilation.

• In older buildings where there is sufficient ventilation, condensation is most likely to occur due to temperature changes. For example, when the indoor temperature is suddenly increased by an additional heat source near the windows. To reduce condensation a gradual increase in temperature is recommended.